Watch a missed call become a job.
The live demo line is being wired up. Until then, here's a simulation of exactly what happens, beat for beat, when a customer calls a CallGuard line. Request a callback and we'll run it live with you.
ASSISTANT
Thanks for calling Apex Plumbing and Heating. This call may be recorded for quality. I'm the after-hours assistant and I can get a job set up for you right now. What's going on?
CALLER
Hi, yeah, my water heater is leaking all over the garage floor.
ASSISTANT
That's no fun, let's get someone out to you. Is water actively flooding, or is it a steady leak you've contained?
CALLER
It's a steady leak. I shut the valve off, but we've got no hot water.
ASSISTANT
Smart move on the valve. Can I get your name and the best number to call you back on?
CALLER
Sarah Mitchell, 773-555-0155.
ASSISTANT
773-555-0155, got it. And the address?
CALLER
742 Maple Ave in Evanston.
ASSISTANT
Perfect, Sarah. Water heater leaking at 742 Maple Ave, valve is off, needs someone today. A tech will call you back within 30 minutes, and you'll get a text confirmation in a minute.
742 Maple Ave, Evanston
Water heater leaking, valve closed, no hot water
Job card texted to the on-call phone
ELAPSED: 1 MIN 40 SEC · OWNER NEVER TOUCHED THE PHONE